Guides / Project Playbooks

Hub: Project Playbooks

What a properly-run project actually looks like

Most renovation disputes aren't about bad intentions; they're about nobody agreeing what "done right" means at each stage. These playbooks show you the stages, the inspection points, and where payments should land, so you can hold any contractor to them.

Before the skeleton, two pre-construction phone calls that cost nothing: your lender (see how homeowners fund the work) and your insurance broker (see the notice and vacancy rules).

The universal skeleton

Every well-run project, from a bathroom to a storefront fit-up, follows the same skeleton. The details change; the checkpoints don't:

"The tell of a well-run job isn't speed, it's sequence. Cabinets ordered before demo. Permit before the shovel. Inspection before the drywall closes. When the order is right, the schedule takes care of itself."

Mitch Fraser, owner, Ontario Contracting Co.

Living in the house through it is its own discipline, covered in the kitchen survival guide.

Kitchen renovation, stage by stage

Design and cabinet ordering (cabinet lead time drives the whole schedule) → demolition and dust containment → rough-in changes for plumbing, electrical and ventilation (permit and inspection where triggered, licensed trades always: ESA for electrical) → drywall, paint, flooring → cabinet and counter install (counters usually template after cabinets go in, which is why a mid-project pause here is normal, not a stall) → fixtures, backsplash, deficiencies → final walkthrough. The classic failure is demolition before the cabinets are even ordered; you live in a gutted kitchen for the whole lead time.

Basement finishing, stage by stage

Moisture check first (fixing water after framing costs multiples) → permit (basements trigger permits far more often than owners expect: new plumbing, structural changes, egress, and always for a secondary suite) → framing, rough-ins, insulation with inspections at each stage → drywall, flooring, trim → final inspection and walkthrough. If it's a rental suite, fire separation, egress and HVAC separation are what make it legal, and they're exactly what the cheap quotes leave out.

Whole-home and additions

Design and engineering come first (structural drawings, and 15 to 25% of an addition's budget is soft cost), then permits, then a sequenced build: foundation, framing, roof and envelope, rough-ins, insulation, finishes, each with its inspection. The homeowner's job is decisions and walkthroughs at milestones; the GC's job is everything else. If you find yourself coordinating trades, you hired a lead-generator, not a general contractor.

Commercial fit-ups

Commercial runs on the same skeleton with three extra layers: the landlord's requirements (approval of drawings, insurance certificates, working-hours rules), Ontario Building Code accessibility and occupancy requirements that don't apply to houses, and a schedule where every lost week is lost revenue. The Consumer Protection Act protects consumers rather than corporations, so on commercial work the written contract and the Construction Act holdback carry the whole protective load. We build the schedule backward from your opening date and put it in the contract.

Southern Ontario adds its own seasonal failure mode: ice dams and the attic problems behind them.

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